Returns and Exchanges Information:

We understand that sometimes there is a need to return or exchange an item. We gladly accept all returns for exchange under the following terms and conditions:

• Items must be returned within 30 days of delivery or receipt, depending on the policy of the specific item.

• Items must be returned in unworn, new, and resalable condition with the original packaging and tags attached. Please ensure that the packaging is included and not damaged.
  

To initiate a return or exchange, please send us a message through our website: soliscalzado.com. Costs associated with returning the item(s) are the responsibility of the buyer unless the return is due to a defect or error on our part.

Once we receive the returned item(s) and verify their condition, we will process your request promptly. For exchanges, we will ship your replacement item as soon as possible. Please note that refunds will be issued for the purchase price only, excluding any shipping service upgrades.