FREE AND FAST SHIPPING (minimum $150)
SUPER EASY RETURNS (30 days)
60-DAY GUARANTEE
Solis Calzado Mexicano
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We understand that sometimes there is a need to return or exchange an item. We gladly accept all returns for exchange under the following terms and conditions:
Items must be returned within 30 days of delivery or receipt, depending on the policy of the specific item.
Items must be returned in unworn, new, and resalable condition with the original packaging and tags attached. Please ensure that the packaging is included and not damaged.
To initiate a return or exchange, please send us a message through our website: soliscalzado.com. Costs associated with returning the item(s) are the responsibility of the buyer unless the return is due to a defect or error on our part.
Once we receive the returned item(s) and verify their condition, we will process your request promptly. For exchanges, we will ship your replacement item as soon as possible. Please note that refunds will be issued for the purchase price only, excluding any shipping service upgrades.
If you are in the United States, You can enjoy FREE SHIPPING on purchases over $200. You can consult our shipping policies for more information.
Delivery times depend on the location and shipping method chosen. On average, domestic shipments take 3 to 7 business days, if you chose express shipping you will receive it in 1 to 3 business day. Delivery time may vary depending holidays, or unforeseen circumstances.
We accept credit and debit cards, paypal, and bank transfer.
Yes, you can request a size or model exchange within 30 days of purchase. Just make sure the product is unused and in perfect condition.
We offer a 30-day return policy from the date of purchase. The item must be unused and in their original packaging. You can start the return process from your account or by contacting us.
Yes, our boots come with a 60-days quality warranty that covers manufacturing defects. If you have any issues with your purchase, please reach out to us for assistance.
You will get your refund with the same payment method you used to purchase. You should receive it in 15 business days once the item arrives at the store.
Our boots are made of genuine cowhide leather, completely handmade in Mexico.
We recommend using a specific cleaning and conditioning product depending on boot style (Napa, Nubuck or crazy). For more information contact us.
If your package is lost in transit, please contact us, and we'll work with the shipping provider to resolve the issue. We'll do our best to ensure your order arrives or provide a replacement if necessary.
They arrived fast and were exactly what I wanted! I'm excited to wear them this summer
Great looking boots, comfortable, and good quality
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Love my boots.always great quality in leather and the make of the boot.i have 2 pairs of boots from you all love both that's.
Great craftsmanship! Very comfortable and stylish. I received a lot of compliments wearing them.
They arrived fast and were exactly what I wanted! I'm excited to wear them this summer
Great looking boots, comfortable, and good quality
Muy buen servicio al consumidor y buena actitud, la ayuda y atención estupenda. Salí con dos pares de botas, dos tejanas y un cinturón a muy buen precio, Ashley es una estupenda ayuda espero no sea la última vez .
Love my boots.always great quality in leather and the make of the boot.i have 2 pairs of boots from you all love both that's.
Great craftsmanship! Very comfortable and stylish. I received a lot of compliments wearing them.
